Order Processing Time

All orders are processed within 2–5 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Customers will be notified by email if there are significant delays.

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Shipping Rates & Delivery Estimates

We offer the following shipping option:

• Free Shipping on orders over €50
• Standard delivery time: 3–7 business days (Italy)

Delivery times are estimates and may vary depending on location and courier conditions.

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Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details (if available). You can track your order using the provided tracking number.

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Incorrect Address

We are not responsible for orders delivered to incorrectly entered addresses. Please ensure all shipping information is correct before placing your order.

If you need to update your address, contact us immediately at:
📧 hello@fiora.beauty
📞 +39 350 804 2711

We will try our best to update it before shipment.

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Lost or Delayed Orders

If your order is significantly delayed or lost, please contact us at:
📧 hello@fiora.beauty

We will work with the courier service to resolve the issue as quickly as possible.

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Contact Us

If you have any questions about shipping, you can contact us:

📧 Email: hello@fiora.beauty
📞 Phone: +39 350 804 2711